Troubleshooting Maytag Neptune Washer Control Board Issues

If you own a Maytag Neptune washer, you may have experienced problems with its control board. The control board is the brain of the washer and controls all of its functions.

When it fails, you may notice a variety of issues such as error codes, inability to start, or strange behavior during operation.

In this article, we will discuss some common issues with Maytag Neptune washer control boards and how to troubleshoot them.

Table of Contents

  • Introduction
  • Understanding the Control Board
  • Common Issues with Maytag Neptune Control Boards
  • Troubleshooting Steps
    • Checking for Error Codes
    • Testing the Control Board for Power
    • Inspecting the Control Board for Damage
    • Replacing the Control Board
  • Preventing Control Board Issues
  • Conclusion
  • FAQs


The Maytag Neptune washer is a popular appliance used in households across the country. However, like any other appliance, it may experience problems over time. One of the most common issues with the Neptune washer is the failure of its control board.

This can be frustrating, as it can prevent the washer from operating properly or at all. Fortunately, most control board issues can be easily fixed with some basic troubleshooting steps.

Understanding the Control Board

Before we dive into troubleshooting, it’s important to understand what the control board is and what it does. The control board is the electronic component that manages the washer’s operations.

It receives signals from the various sensors and switches in the washer, and uses that information to determine what actions to take.

For example, it may start the motor, turn on the water valves, or display error codes if something is wrong.

Common Issues with Maytag Neptune Control Boards

There are several issues that may arise with the control board in a Maytag Neptune washer. Some of the most common issues include:

  • Error codes displayed on the washer’s control panel
  • Inability to start or complete a cycle
  • Washer stops mid-cycle
  • Control panel buttons not responding

These issues can be caused by a variety of factors, such as power surges, damaged wiring, or failed components on the control board.

Troubleshooting Steps

If you are experiencing any of the issues listed above, there are several steps you can take to troubleshoot the control board. Here are some common troubleshooting steps:

1. Checking for Error Codes

If you see an error code on the washer’s control panel, consult the user manual to determine what it means. This can give you a clue as to what may be wrong with the washer. For example, the error code “FL” may indicate a problem with the door lock mechanism.

2. Testing the Control Board for Power

If the washer is not responding at all, you may need to test the control board for power. Use a multimeter to check for voltage at the control board. If there is no power, check the wiring and fuses to see if there is a problem there.

3. Inspecting the Control Board for Damage

If the control board appears to be getting power but still isn’t working, inspect it for any signs of damage. Look for burnt components, melted wiring, or signs of corrosion. If you find any damage, you will need to replace the control board.

4. Replacing the Control Board

If none of the above steps fix the issue, you may need to replace the control board. This is a relatively simple process that involves disconnecting the old board and connecting the new one. Consult the user manual or a repair technician for guidance on how to do this.

Preventing Control Board Issues

To prevent control board issues in the future, there are a few things you can do. First, make sure the washer is properly grounded to prevent power surges from damaging the control board. You can also install a surge protector to help protect the washer from power surges.

Additionally, avoid overloading the washer or using it excessively, as this can cause components to wear out prematurely.


Maytag Neptune washers are reliable appliances, but like any machine, they can experience problems over time. Control board issues are a common problem with these washers, but fortunately, they can be easily troubleshooted and fixed.

By following the steps outlined in this article, you can diagnose and fix control board issues in your Maytag Neptune washer, and prevent them from happening in the future.


  1. How do I know if my Maytag Neptune washer control board is bad? If your washer is displaying error codes, not responding, or acting strangely during operation, these may be signs that the control board is bad.
  2. Can I repair the control board myself? It is possible to repair the control board yourself if you have experience with electronics and access to the necessary tools and parts. However, it may be safer and more efficient to hire a professional repair technician.
  3. How long does a Maytag Neptune washer control board last? The lifespan of a control board can vary depending on usage and other factors. On average, a control board can last between 5-10 years.
  4. How can I prevent control board issues from happening in the future? To prevent control board issues, make sure your washer is properly grounded and avoid overloading it or using it excessively. You can also install a surge protector to protect the washer from power surges.
  5. How much does it cost to replace a Maytag Neptune washer control board? The cost of replacing a control board can vary depending on the model and the cost of labor. On average, it can cost anywhere from $200 to $500 to replace a control board in a Maytag Neptune washer.

Other Control Board Repair Services:

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